Workstation & File Protection
Protect important business data stored on employee systems and shared locations so a failed device or accidental deletion does not automatically become permanent data loss.
Backup & Disaster Recovery
Backup & Disaster Recovery for Space Coast Businesses
A backup is only useful if your business can actually recover from it. PTS helps protect critical data and systems while building a practical recovery plan for hardware failure, ransomware, accidental deletion, outages, and other disruptions.
Protect the ability to operate
Backup protects data. Recovery protects the business.
Small businesses often discover weaknesses in their backup strategy only after something has already gone wrong. Important files may be protected while a server, cloud workload, application, or employee data is not. Backups may exist without anyone knowing how long a full recovery would take.
PTS helps identify what matters, how it is currently protected, and what recovery should look like before the business is under pressure.
Explore Managed IT Services →What a stronger backup strategy covers
Protection should match the systems your business depends on.
The right approach depends on your environment, operational priorities, and how much downtime or data loss the business can realistically tolerate.
Server & Virtual Machine Backup
Back up critical servers and virtual workloads with recovery in mind, including the systems, applications, and data needed to restore business operations.
Microsoft 365 Data Protection
Evaluate protection for Microsoft 365 data such as Exchange Online, OneDrive, and SharePoint when the business needs recovery beyond normal retention and recycle-bin capabilities.
Offsite & Isolated Copies
Reduce the chance that one hardware failure, site incident, compromised account, or ransomware event can affect both production data and every available backup copy.
Backup Monitoring
Watch backup activity and failures instead of assuming scheduled jobs continue working indefinitely after they are configured.
Restore Testing
Validate that protected data can be recovered. A successful backup status is useful, but an actual restore provides much stronger evidence that the protection works.
Recovery Planning
Document what should be restored first, who needs to be involved, and the practical steps required to recover important technology after a disruption.
Business Continuity Priorities
Identify the technology that cannot stay unavailable for long and build recovery priorities around business impact rather than treating every system as equally urgent.
Three different jobs
Backup, disaster recovery, and business continuity are related—but they are not interchangeable.
Backup
Creates recoverable copies of data or systems so information is not dependent on a single device, server, account, or storage location.
Disaster Recovery
Defines how technology is restored after a serious failure or disruption, including systems, applications, access, and the order of recovery.
Business Continuity
Looks at how the organization continues operating while technology is unavailable or being restored, including practical workarounds and business priorities.
Testing
Turns assumptions into evidence by checking restores and recovery procedures before they are needed during an actual incident.
What are you preparing for?
Not every recovery starts with a hurricane.
On the Space Coast, severe weather deserves planning—but everyday technology failures are often just as disruptive.
Hardware failureA server, drive, workstation, or storage device fails and critical information or applications become unavailable.
Ransomware or compromised systemsProduction data is encrypted, altered, or no longer trusted and clean recovery copies become essential.
Accidental deletion or overwriteA user removes or changes important information and discovers the problem after normal recovery options are no longer enough.
Cloud account or data problemsImportant email or files need to be recovered independently of the live Microsoft 365 environment.
Site outage or severe weatherPower, connectivity, building access, or local infrastructure prevents employees from using technology normally.Explore Network & Infrastructure Support →
Recovery objectives
“How fast?” and “how much can we lose?” should have business answers.
Recovery planning becomes much more useful when technical decisions are tied to business impact. Two common concepts help frame that conversation.
Two questions worth answering:
RTO — Recovery Time Objective: How long can this system or service reasonably remain unavailable?
RPO — Recovery Point Objective: How much recent data could the business tolerate losing if recovery were necessary?
Those answers do not need to be enterprise-level exercises. They help determine which systems need stronger protection and where spending money provides the most value.
PTS approach
Build recovery around the business, not around a backup product.
Identify
Determine which data, systems, cloud services, and applications are important to business operations.
Assess
Review existing backups, retention, storage locations, recovery expectations, and gaps that could affect restoration.
Protect
Implement or improve backup and recovery measures appropriate to the environment and business priorities.
Verify
Monitor protection and test restores so problems can be found before the organization is relying on a backup during an emergency.
Security & recovery
Good cybersecurity assumes prevention may eventually fail.
Security controls reduce risk, but recovery is what gives a business another option when a device, account, or environment is compromised. Backup and cybersecurity should reinforce each other rather than operate as unrelated projects.
Space Coast recovery planning
Local risks deserve practical preparation.
PTS supports businesses across Satellite Beach, Melbourne, Palm Bay, and the surrounding Brevard County area. That local perspective includes the realities of severe weather, power and connectivity interruptions, and the ordinary hardware and human failures businesses face everywhere.
The goal is not to sell an oversized disaster-recovery platform. It is to understand what your business depends on and create protection that makes sense for the actual risk.
Questions businesses ask
Backup & Disaster Recovery FAQ
Is cloud storage the same as backup?
Not necessarily. Cloud storage and synchronization are useful, but they serve a different purpose from a deliberately designed backup strategy with retention, independent recovery options, monitoring, and restore testing.
Does Microsoft 365 automatically back up all of our data?
Microsoft provides platform resiliency and several retention and recovery capabilities, but businesses may still need additional protection depending on their recovery requirements, retention needs, and risk tolerance.
How often should backups run?
There is no single schedule that fits every system. Frequency should reflect how quickly data changes and how much recent information the business could tolerate losing—the recovery point objective.
How do we know our backups actually work?
Monitoring backup jobs is important, but restore testing is stronger evidence. Periodically recovering representative data or systems helps verify that backups are usable and that the recovery process is understood.
Can PTS review backups we already have?
Yes. An assessment can start with the protection already in place, identify what is covered, look for obvious gaps, and determine whether recovery expectations match the current design.
Do small businesses really need a disaster recovery plan?
The plan does not need to be complicated. Even a small business benefits from knowing which systems matter most, where recoverable copies exist, who should act, and what should be restored first when something goes wrong.
Don't wait for a failed restore to test your backup strategy.
Start with a Technology Assessment. We'll review how your critical systems and data are protected, identify recovery gaps, and help prioritize improvements that make sense for your business.